terms and conditions

📝 Terms and Conditions

Last updated: [Insert Date]

Welcome to [DemoCommerce Ltd]. By placing an order through our website, you agree to the terms and conditions below. Please read them carefully.

📦 1. Delivery Policy

• All orders are processed within 1–3 business days.

• Standard delivery time is 3–7 working days depending on your location.

• We currently only ship within the United Kingdom.

• Delivery charges (if any) will be clearly stated at checkout.

• Digital goods are delivered via email/download immediately after purchase.

🔁 2. Return Policy

• We accept returns within 14 days of delivery.

• Products must be unused, in original packaging, and in resalable condition.

• The customer is responsible for return shipping costs unless the item is faulty or incorrect.

• Please contact our support team before returning any items:
  📧 [email protected]

💰 3. Refund Policy

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to the original payment method within 5–10 business days.

• Refunds are not available for digital goods once accessed/downloaded.

❌ 4. Cancellation Policy

• Orders may be canceled within 12 hours of placement if they have not yet been processed.

• To cancel an order, please email us as soon as possible at [email protected].

• Once an item is shipped or accessed (digital), the order cannot be canceled.

🔒 5. Privacy Policy

We are committed to protecting your privacy. We only collect and store information necessary to fulfill your orders and improve your experience.

• We do not sell or share your personal data with third parties.

• Payment information is handled securely via Lloyds Bank Cardnet and Ecwid, and is not stored on our servers.

• We use cookies to enhance user experience — you may disable them in your browser settings.

For full details, see our Privacy Policy.

📞 Contact Information

If you have any questions about these Terms and Conditions, please contact us:

DemoCommerce Ltd
Company Number: 12345678
Email: [email protected]
Phone: +44 123 456 7890
Address: 1 Demo Street, London, UK